WHAT PEOPLE SAY
Social Media Marketing
February 13, 2018
Armida Markarova, Founder & Chief Strategy Officer, Marketing Strategy Hub
Are customer service reps so busy following scripts that they don’t even listen?
We are living in a world of personalization, where expectations for customer experiences are at an all-time high, and service is no exception; in fact, it’s arguably at the top of the pyram...
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